Last Revised: March 16, 2026
Chronodocs, LLC (“Chronodocs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with the Chronodocs website, application, software, and related services (collectively, the “Service”).
This Privacy Policy is intended to reflect how Chronodocs actually operates as a document-linked timeline and legal-workflow software platform. It should be read together with our Terms of Use.
This Privacy Policy applies to personal information we collect when you:
- visit our website;
- create an account;
- use the Service;
- communicate with us;
- subscribe to a paid plan;
- request support; or
- otherwise interact with Chronodocs.
This Privacy Policy does not apply to third-party websites, products, or services that may be linked from or integrated with the Service, except as expressly described in this Policy.
We may collect the following categories of information:
A. Account and Profile Information
- Name
- Email address
- Account identifier
- Authentication provider information
- Account preferences and settings
B. Billing and Subscription Information
- Billing contact information
- Subscription status
- Plan type
- Transaction and invoice information
- Limited payment-related information provided by our payment processors
Chronodocs does not store full payment card numbers. Payment processing is handled by third-party payment providers such as Stripe.
C. Customer Content and Workspace Data
- Documents, files, images, annotations, notes, labels, timeline events, metadata, and other content you upload, create, or store through the Service
- Information about collaborators you invite to projects or workspaces
- Content included in support requests or communications you send us
D. Usage, Device, and Log Information
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from IP address
- Referring pages
- Pages, screens, or features visited or used- Interactions with the Service
- Date and time of access
- Log data, diagnostics, and error reports
E. Communications Information
- Emails or messages you send to us
- Support requests
- Responses to surveys, research requests, or questionnaires, if any
F. Referral and Attribution Information
- Referral codes or affiliate attribution information
- Campaign and source information, such as UTM parameters
- Related cookie-, local storage-, or browser storage-based attribution data
Certain Chronodocs features may allow local-only, offline, anonymous, or pre-signup use. In those cases, content may remain stored on your device or in browser storage unless and until you choose to create an account, migrate data, or use hosted features.
If your content remains stored only on your own device or in browser storage and is not transmitted to Chronodocs systems, Chronodocs may not have access to that content.
You are responsible for the security, backup, retention, export, and management of locally stored content on your own device or in your browser. Such locally stored content may be lost if browser storage is cleared, storage quotas are exceeded, your device is reset, replaced, lost, shared, or compromised, or the local environment otherwise becomes unavailable.
We collect information:
- directly from you when you create an account, upload content, purchase a subscription, invite collaborators, contact support, or otherwise use the Service;
- automatically through your use of the Service, including through logs, analytics tools, cookies, local storage, browser storage, and similar technologies; and
- from service providers and integration partners involved in authentication, payment processing, hosting, analytics, email delivery, diagnostics, or referral tracking.
We may use personal information to:
- provide, operate, host, maintain, secure, and improve the Service;
- create, administer, and manage accounts;
- authenticate users and secure access to the Service;
- process subscriptions, payments, renewals, invoices, cancellations, and account changes;
- host, store, process, display, transmit, synchronize, and back up Customer Content as necessary to provide the Service;
- enable collaboration features, including invitations, shared workspaces, project membership, activity history, and access management;
- send transactional communications, such as login links, invitations, receipts, billing notices, invoices, service announcements, and product updates;
- respond to support requests and troubleshoot issues;
- monitor usage, performance, reliability, security, and abuse of the Service;
- detect, prevent, investigate, and address fraud, abuse, security incidents, technical problems, and policy violations;
- enforce our Terms of Use and other legal rights;
- comply with legal, regulatory, tax, accounting, security, and operational obligations; and
- conduct product analytics, attribution, diagnostics, and service improvement activities.
If we send marketing emails, you may opt out using the unsubscribe link in those emails. We do not use Customer Content for unrelated third-party advertising or sale in the ordinary meaning of that term.
Chronodocs is a software provider. In providing the Service, we may process Customer Content on behalf of users and account holders.
We use Customer Content primarily to:
- provide the core functionality of the Service;
- support storage, synchronization, collaboration, and export workflows;
- maintain service integrity, reliability, and security;
- troubleshoot and provide support when requested or reasonably necessary;
- comply with applicable law, legal process, and enforceable requests; and
- enforce our agreements and protect the Service.
We do not claim ownership of Customer Content. Our handling of Customer Content is also subject to the Terms of Use and any separate agreements we may have with customers.
Chronodocs uses cookies, local storage, browser storage, and similar technologies for core service functionality, analytics, diagnostics, attribution, reliability, and security purposes.
These technologies may be used to:
- maintain sessions and authentication-related state;
- remember settings and preferences;
- support local-only or offline functionality and browser-based persistence;
- support referral and affiliate attribution;
- understand usage patterns and improve the Service;
- measure product performance, conversions, and reliability;
- support security, diagnostics, and troubleshooting; and
- preserve limited first-touch campaign or referral information across sessions.
Chronodocs may use analytics and infrastructure providers such as:
- Firebase / Google services for authentication, hosting, analytics, application infrastructure, and related reporting;
- Stripe for billing and subscription management;
- Postmark for transactional email delivery; and
- Rewardful or similar tools for affiliate or referral attribution.
You can control cookies through your browser settings, although disabling certain cookies, local storage, browser storage, or similar technologies may affect Service functionality, including local-only or offline features.
We do not sell your personal information for money in the ordinary meaning of that term.
We may disclose personal information:
- to service providers, vendors, subprocessors, and contractors that help us operate the Service, such as hosting, storage, analytics, payment, authentication, email, diagnostics, and referral providers;
- to other users or collaborators as directed by you through the Service, such as when you invite team members, staff, contractors, experts, or clients into a shared workspace or project;
- to your organization, firm, or workspace administrator, where applicable, in connection with account administration, billing, compliance, access management, or workspace oversight;
- if required by law, regulation, subpoena, court order, governmental request, or other legal process;
- when we believe disclosure is necessary to protect the rights, safety, property, systems, or users of Chronodocs or others;
- in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction; or
- with your direction, consent, or as otherwise permitted by law.
When you use collaboration features, certain content, project information, activity history, and member information may be visible to other authorized users in the relevant workspace or project.
Service providers are expected to use personal information only as necessary to provide services to Chronodocs or on our behalf, subject to appropriate contractual restrictions, though we cannot guarantee the acts or omissions of third parties.
We retain personal information for as long as reasonably necessary to:
- provide the Service;
- maintain accounts and hosted projects;
- comply with legal, tax, accounting, regulatory, security, audit, or operational obligations;
- resolve disputes;
- enforce our agreements; and
- maintain appropriate business, audit, and security records.
Retention periods may vary depending on the type of data, the Service features used, the nature of the relationship, technical constraints, backup cycles, and applicable legal or operational requirements.
For content stored only locally on your device or in your browser and not transmitted to Chronodocs systems, Chronodocs may have no ability to retain, recover, access, or delete that content.
Even after deletion requests or account closure, certain information may be retained as reasonably necessary for legitimate business, legal, security, fraud-prevention, backup, archival, dispute-resolution, or compliance purposes, subject to applicable law.
Chronodocs uses administrative, technical, and organizational safeguards designed to protect personal information and Customer Content against unauthorized access, loss, misuse, or alteration.
However, no method of transmission over the Internet, no method of electronic storage, and no security measure is completely secure. We cannot guarantee absolute security, uninterrupted availability, or that data will never be accessed, disclosed, altered, lost, or destroyed.
You are also responsible for protecting your account credentials, devices, browser environment, and internal access practices.
You may be able to:
- access, update, or correct certain account information through the Service;
- opt out of non-essential marketing emails;
- request deletion of your account or certain personal information that Chronodocs maintains, subject to legal, security, operational, technical, and contractual limitations;
- request information about the personal information we maintain about you, where applicable law provides such rights; and
- contact us with privacy-related questions or requests.
We may need to verify your identity before processing certain requests, and we may deny or limit requests as permitted by law.
Please note that deletion, access, correction, or portability rights may not apply in the same way to information stored only locally on your device or in your browser and not transmitted to Chronodocs systems, because Chronodocs may not possess that information.
Depending on your state of residence, you may have rights under applicable privacy laws, including rights to request access to, correction of, deletion of, or a copy of certain personal information, as well as rights to appeal certain privacy decisions.
Chronodocs does not sell personal information for money. Chronodocs also does not use Customer Content for cross-context behavioral advertising.
To exercise applicable privacy rights, contact us using the information below. We may verify your identity before responding and may limit or deny requests as permitted by law.
The Service is intended for adults and is not directed to children under 18. We do not knowingly collect personal information directly from children under 18. If we learn that we have collected personal information directly from a child under 18 without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.
Chronodocs is intended primarily for users in the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate, which may have different data protection laws than those in your jurisdiction.
We may update this Privacy Policy from time to time. If we make a material change, we may post the updated version with a revised “Last Updated” date and may provide additional notice where appropriate.
Your continued use of the Service after an updated Privacy Policy becomes effective means the updated Privacy Policy will apply to your future use of the Service.
If you have questions or requests regarding this Privacy Policy, please contact:
Chronodocs, LLC
support@chronodocs.com
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